We wish to inform you that Extraordinary General Meeting (EGM) agendas are currently being prepared and will be distributed in batches commencing next week.
To assist us in managing correspondence efficiently, we kindly request that all email subject lines begin with the relevant SP number.
We fully acknowledge the stress and uncertainty many of you may be experiencing and understand the desire for comprehensive updates. However, due to current operational demands, our team must remain focused on addressing critical matters only. At this time, we are prioritising genuine emergencies, which include:
For all other updates and general information, we encourage you to monitor the website: www.dubbostrata.com.au
We appreciate your understanding and cooperation during this period.
If you are an affected contractor, an information session to help clarify your understanding it will held online Saturday 18th October at 2:30pm and a recording will be posted on the www.dubbostrata.com.au website during the following week. The live session will be available via the link;
https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZGYwNWU4YjAtYTQ2MS00N2MwLWFiYmEtOWQ3ZjI1NDE5YTgx%40thread.v2/0?context=%7b%22Tid%22%3a%2257d03d3e-1df4-4e05-8ef4-dd7286587824%22%2c%22Oid%22%3a%22c05d37e4-08e0-4c45-829f-504f4361f44a%22%7d
We sincerely thank everyone who joined us in person for the recent Town Hall information night at the Dubbo RSL. Your presence and engagement are greatly appreciated.
We acknowledge that there were technical difficulties with the live stream, and we apologise for any inconvenience this may have caused. To ensure everyone has the opportunity to participate, we will be holding a second virtual Town Hall at 5:00 PM AEDT on Thursday, 9th October.
Which can be accessed via this link https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZGE2YzQzMGItMmQ1Ny00YzkyLWE1YjMtNTBhMGZmNzBlZmU4%40thread.v2/0?context=%7b%22Tid%22%3a%2257d03d3e-1df4-4e05-8ef4-dd7286587824%22%2c%22Oid%22%3a%22c05d37e4-08e0-4c45-829f-504f4361f44a%22%7d.
Following the event, a recording will be available on the www.dubbostrata.com.au website within 24 hours for those who are unable to attend live.
Thank you again for your understanding and continued support.
Dear Owners and Stakeholders,
We wish to formally advise that Steadman Williamson Hart has been appointed by the Department of Fair Trading as the strata manager for 4S Strata Pty Ltd, which includes schemes previously managed by Dubbo Strata Management Pty Ltd, and to carry out and investigate the affairs of 4S Strata.
As part of the transition process, we are currently working to obtain access to the relevant books and records, software systems, and financial accounts. Currently, these are not being made available to us. Please note that this process may take some time, as it involves coordination with multiple parties, systems, and legal issues. Which, in conjunction with the Department of Trading, is being addressed as a matter of urgency.
These investigations include, but not limited to, tracing monies that have been disbursed from the previous Licensee’s trust and operating accounts to determine the nature of transactions; assisting 4S Strata and Dubbo Strata Management clients with regard to information about making a claim on the fund for missing monies.
We are aware that a number of Owners Corporations Insurance polices are either being paid monthly, and the freezing of the monthly invoices is not affected. If the Insurance policy is paid annually, we are working with the Insurance Brokers/ Underwriters to have the invoices set directly to us for payment.
If you were a client of Dubbo Strata Management, an information event is set for Tuesday, 7th October at Dubbo RSL commencing 5 PM.
There will be a teams live stream during the event should you be unable to attend which you can access via: https://teams.microsoft.com/l/meetup-join/19%3ameeting_MjZhNmQ1NTgtNzE0NC00YWFhLWJjMjEtNDMzZDg2MmVjNWVl%40thread.v2/0?context=%7b%22Tid%22%3a%22d1621d00-0ee9-4d01-b8f8-6c94cce48224%22%2c%22Oid%22%3a%22634b88b3-b828-48b3-ba0f-b44f4e8072a1%22%7d
Further information will be sent out for clients of those clients who had a direct management agreement with 4S Strata.
We appreciate your patience and understanding during this interim period. Updates will be provided as soon as further information becomes available.
We have now set up a designated email address for communications, being 4SStrata@SWHservices.com.au
Please ensure that any and all inquiries are made via email only to the above address.
Should you have any urgent enquiries, please do not hesitate to contact our office.
Yours sincerely,
Greg Williamson
On behalf of Steadman Williamson Hart
4S Strata Pty Ltd is carrying out strata management functions for multiple schemes previously managed by Dubbo Strata Management Pty Ltd.
Following investigations by NSW Department of Fair Trading, Steadman Williamson Hart have been appointed by the Department under the Property, Stock and Agents Act and the Strata Scheme Managements Act. Steadman Williamson Hart’s appointment commenced on 29 September 2025.
Steadman Williamson Hart’s representative, Greg Williamson, is the principal point of contact for all affected stakeholders. He can be contacted by email 4SStrata@swhservices.com.au.
Please see the attached letter sent to all potentially affected Lot owners.
Dear strata committee member,
Our Strata Hub records list you as a chairperson or secretary of a strata scheme currently managed by 4S Strata Pty Ltd (trading as 4S Strata) under the licence number 10110440.
NSW Fair Trading is writing to inform you of recent developments in the management of your strata scheme, including our current investigation of 4S Strata Pty Ltd and the appointment of the strata managing agent Steadman Williamson Hart.
What is this about?
4S Strata Pty Ltd (ACN 632 927 890), under the direction of Ms Susan Elizabeth Cornish, began carrying out strata management functions for 79 schemes previously managed by Dubbo Strata Management Pty Ltd – possibly including your scheme. This transition followed the previous strata managing agent, Dubbo Strata Management Pty Ltd (ACN 130 335 063), being placed into liquidation by order of the Federal Court on 18 March 2025.
NSW Fair Trading is concerned that the transition to the new strata managing agent may have occurred without the owners corporations’ formal approval (required under the Strata Schemes Management Act 2015). This would be in breach of strata laws because:
In response to these concerns, NSW Fair Trading is investigating the matter and has taken these steps:
Steadman Williamson Hart representative, Greg Williamson, is the principal point of contact for affected customers and strata schemes. He can be contacted by email Greg@swhservices.com.au.
What actions do I need to take?
Please share this information with other owners and residents in your strata scheme.
NSW Fair Trading will keep you informed of any key developments affecting your scheme so you can share updates with your strata community.
If your owners corporation believes they may have suffered financial detriment as a result of the actions of Dubbo Management Strata Pty Ltd, 4S Strata Pty Ltd and/or Ms Susan Elizabeth Cornish, you are encouraged to seek independent legal advice. For free legal information, you may wish to contact LawAccess NSW on 1300 888 529.
What if I need more help?
It is our priority to assist impacted strata schemes.
For questions or support with this matter, you can make an online strata enquiry using the link below or contact NSW Fair Trading by phone or in-person at a Service NSW centre:
Website: https://www.cas.fairtrading.nsw.gov.au/icmspublicweb/forms/RealEstateEnquiry.html
Phone: 13 32 20 8:30am to 5pm, Monday-Friday
Language assistance: 13 14 50 and ask the interpreter to phone 13 32 20.
NSW Fair Trading nsw.gov.au/fair-trading